Privacy policy

Our website respects your privacy and strives to protect your personal data. The privacy policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is of utmost importance to us. Therefore, your name and other information related to you will be used as specified in the privacy policy. We will collect information when necessary or directly related to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is only disclosed if you have a personal account on the site that you access using your username and password.

1 - The Data We Collect:

We may need to collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data necessary to facilitate your purchase from our website, to secure any potential claims that may arise later, and to provide you with our available services. The personal information we collect includes, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your requests and to provide you with services and information available on our website that you request. Additionally, we will use the information you provide to manage your account with us and to verify the financial transactions you perform online, perform data loading checks from the website, identify website visitors, develop website page designs and/or content, and customize them for users. We conduct various research related to population composition and send useful or requested information to the user, such as information about products and services, provided you do not object to communication about these matters. Communication is carried out via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order (for example, the delivery person or the supplier).

We may be able to store details related to your current order on our website, but we cannot retrieve it directly for security reasons. By logging into your account on the website, you can access the information and details of your purchases that you have ordered or will soon place. You can also manage your address details. You should also pledge to treat your personal data with complete confidentiality when entering your personal data, and do not make it available to an unauthorized third party. We do not accept any responsibility arising from the misuse of passwords unless this misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, at your request, for statistical purposes with complete confidentiality, and you can opt out at any time. We do not send any responses to any third party. Your email address will not be disclosed unless you wish to participate in contests. We keep survey responses completely separate from your email.

We may send information about us, the website, our other websites, our products, our sales, our offers, our newsletters, and other related matters concerning our group subsidiaries or partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven business days (excluding Saturdays, Sundays, national and religious holidays) from receiving your notification. We will contact you to clarify the information if it is not clear.

We may use some data, while fully maintaining privacy and confidentiality on the website, for other purposes, including verifying the locations of users and tracking their visits to the website or links in the email when they subscribe to receive it, and providing that source-unknown data, which does not allow the identification of your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to the determination of your personality (because it is not identity-specific).

Contests

Regarding any competition, we use the data to notify the winners and to announce our offers. You can find more details about the terms of participation in each competition individually.

Other Parties and Website Links

We may transfer your information to other companies within our group or to our agents and contractors to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may enlist a third party to assist us in delivering products to you, receiving payments from you, using them for statistical purposes and marketing research, or assisting the customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. In the event of the sale of our company or a portion of it, we may be required to transfer our databases, including your personal information. Except as stated in the privacy policy, we will not sell your personal data or disclose it to a third party without your prior consent unless it is necessary for the purposes specified in this privacy policy or required by law. The website may contain advertisements from third parties or links leading to other websites or frames of other websites. Please be aware that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, and we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

2 - Cookies

Accepting cookies is not an essential requirement to visit the website. However, please be aware that cookies need to be enabled to use the "shopping cart" features on the website and request any item. Cookies are small text files that allow our server to identify your computer as a unique user when you visit specific pages on the website. Your browser stores these cookies on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, which saves you time when you're on the site or want to visit it. We use cookies to ensure your convenience while browsing this website (for example, to remember your identity when you want to modify your shopping cart without the need to re-enter your email address), not for gathering or using other information about you (e.g., for targeted marketing purposes). You can configure your browser not to accept cookies, but this may limit your use of the site. We assure you that our use of cookies does not contain any personal or private information, and it is free of viruses. This website uses Google Analytics, a service provided by Google for analyzing internet page usage. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies regarding your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about their activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please be aware that you will not be able to take full advantage of the website's functionality. By using this website, you consent to Google using your data as outlined above and for the purposes detailed above.

3 - Security

We employ appropriate security techniques and procedures to prevent any unauthorized or unlawful access to, loss, or destruction of your information. When we collect data through the website, we store your personal information on a secure electronic server. We use firewall systems on our servers. When we collect e-payment card details, we protect them by using encryption, such as Secure Socket Layer (SSL) plug-ins. Consequently, it is difficult for any intruder to decrypt your information, as we cannot guarantee 100% protection. We strongly advise you not to send full credit or debit card details when communicating with us electronically and without encryption. We provide financial, electronic, and procedural guarantees directly to the data collection process, storage, and disclosure. Our security procedures occasionally require us to request proof of your identity before disclosing your personal information to you. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have transferred to us. You have the right to request free correction of any errors in your personal data. You also have the right to demand us to cease using your personal data for direct marketing purposes at any time.